Returns & Exchanges
At IPG | Supertech, we strive for perfection in every garment, but if you are not completely satisfied, we offer a seamless 30-day return and exchange policy. All items must be returned in their original, unworn condition with tags attached to ensure a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all IPG | Supertech garment tags and protective seals are intact.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.